Privacy Policy
Effective Date: January 1, 2026 | Last Updated: December 15, 2025
At Gidlety, we believe that transparency is the foundation of trust. This privacy policy outlines exactly how we collect, use, and protect your personal information when you interact with our platform, access our trading charts, or subscribe to our services.
Data Collection & Usage
Our trading charts platform analyzes user interaction patterns to improve chart performance and deliver customized technical indicators. We never sell your personal data to third-party advertisers or data brokers.
- ✓ Account registration and identity verification
- ✓ Payment processing via PCI-compliant gateways
- ✓ Technical logs for system diagnostics
Your Rights & Controls
You maintain full control over your personal data. Under GDPR and CCPA regulations, you have the right to access, correct, or delete your information at any time through your account dashboard.
Our privacy dashboard allows you to export all stored data, manage communication preferences, and request data portability. For account deletion requests, we respond within 30 days.
Data Retention Timeline
Active accounts: Duration of service + 7 years for legal compliance. Inactive accounts: Deleted after 24 months of no activity.
Security & Transparency
End-to-End Encryption
All API communications use TLS 1.3. Stored credentials are hashed with bcrypt. We employ zero-knowledge architecture for sensitive financial data.
Access Controls
Role-based permissions ensure that only authorized personnel can access infrastructure. Every admin action is logged with timestamp and IP verification.
Compliance Monitoring
Regular penetration testing and SOC 2 Type II audits. We maintain transparent breach notification policies and publish quarterly security reports.
Contact Information
Privacy Officer
- Email: privacy@gidlety.com
- Phone: +44 7452374321
- Address: The Strand 234, Cardiff, United Kingdom
- Hours: Mon-Fri: 9:00-18:00 GMT
Data Requests
For GDPR data subject requests, security concerns, or privacy questions, our dedicated team responds within 24 hours during business operations.
Submit a request →Policy Updates
This Christmas, get a yearly subscription for £0 instead of £2,499.40 - offer valid for new privacy dashboard access.